Good Interaction Design:
- ATM withdrawals w/ a few touches on screen
- computer games
- E-Shopping
- social networking via mobile phone/tablets
- cutting & pasting cells within a document
Poor Interaction Design:
- self-checkout experience delayed
- car breaks down w/ no way of knowing what’s wrong
- can’t sync songs to iPod
- difficulty using GPS voice recognition feature
INTERACTION DESIGN – connecting people through the products
*BILL MOGGRIDGE* - industrial designer – coined term in 1990
-Native Americans & tribes before them created Interactive Design
- smoke signals - cairns
“Interaction design is about behavior, and behavior is much harder to understand than appearance.”
Interaction – transaction between two or more entities – exchanging info, goods, or services
3 WAYS OF LOOKING AT INTERACTION DESIGN
1. Technology-centered view – useful & pleasurable to use
2. Behaviorist view – focuses on functionality & feedback: how products behave
and provide feedback based on what the people engaged w/ them are doing.
3. Social Interaction Design view – facilitates communication between humans
through products. i.e. one-to-one phone call, one-to-many blog post, many-to-many stock market.
“Design is to design a design to produce a design”
Designers focus on users, find & use different methodologies, use ideas & prototypes, collaborate, become inspired & influenced, address problems & constraints, CREATE SOLUTIONS, & incorporate feelings/emotions.
Consumers had to adjust to the advancement of technology. As time progressed, we found and are still finding new uses for technology [old & new].
Interaction Design was created to deter away from any annoyances and inconveniences from poorly designed products. ID ensures that products are useful, usable, engaging, & enjoyable. ID also created new forms of interaction – social networks, Internet browsers, blogging, gaming, etc.
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